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Dec 2025- Present
IT Systems Operations Engineer
GoodRx. Santa Monica, California

IT Systems Operations Engineer

Architecting and maintaining enterprise infrastructure, implementing automation strategies, and driving operational excellence across cloud and on-premises environments. I design and implement workflow automations, improve access management and onboarding/offboarding processes, and support large-scale cloud operations. My work spans MDM platforms (Intune, Kandji), identity systems (Okta, Azure AD, Active Directory, Workday), and collaboration tools (Google Workspace, Slack, Zoom, Jira) to support distributed teams across the global organization. I maintain hands-on expertise in network infrastructure, SD-WAN/SDN, VPN systems, and A/V conferencing solutions, with a consistent focus on compliance, security, and user productivity. I build strong vendor relationships and cross-functional partnerships with Finance, Security, and People teams to enable scalable, reliable, and secure operations. Key contributions: Architect and maintain enterprise infrastructure across cloud and on-premises environments Implement automation strategies to improve operational efficiency and reduce manual workflows Support identity platform integrations and access management at enterprise scale Collaborate with global teams on infrastructure, security, and compliance initiatives Drive continuous improvement in system reliability, security posture, and user experience This role represents the continuation of my infrastructure engineering work, applying expertise gained through previous positions to broader enterprise systems and operations.
Oct 2024- Jul 2025
Sr. Technical Support Analyst
Moody's, Inc. Remote

Sr. Technical Support Analyst

As the sole in-house IT administrator at Praedicat, I was fully responsible for managing and maintaining the company’s IT infrastructure across multiple locations. My role combined hands-on technical support with long-term infrastructure planning, ensuring system reliability, security, and scalability for a growing organization. I led the procurement, deployment, and lifecycle management of hardware, including desktops, laptops, servers, and network equipment. I managed inventory, vendor coordination, and internal asset tracking while supporting all staff with technical troubleshooting and end-user support across macOS, Windows, and Linux systems. I maintained the company’s internal network, file sharing, backup systems, remote access, and account provisioning, while also documenting system configurations, network topology, and shared resources. This documentation supported business continuity, onboarding, and security audits. Security and operational efficiency were priorities. I implemented best practices in access control, system patching, endpoint protection, and secure backups. I regularly reviewed systems to identify risks and worked proactively to reduce vulnerabilities. I also used Python scripting to automate tasks, streamline reporting, and eliminate repetitive manual work. Key contributions: Independently managed all IT operations for a cloud-integrated startup environment Procured and supported all end-user and infrastructure hardware Resolved internal support issues across teams with minimal downtime Maintained detailed documentation of IT systems and processes Developed automation scripts to increase efficiency and reliability This role established my expertise in technical operations, infrastructure support, system security, and cross-functional collaboration — all of which I carried into the Moody’s acquisition project.
Nov 2018- Oct 2024
Sr. Systems Administrator & IT Engineer
Praedicat, Inc. Culver City, California

Sr. Systems Administrator & IT Engineer

As the sole in-house IT administrator at Praedicat, I was fully responsible for managing and maintaining the company’s IT infrastructure across multiple locations. My role combined hands-on technical support with long-term infrastructure planning, ensuring system reliability, security, and scalability for a growing organization. I led the procurement, deployment, and lifecycle management of hardware, including desktops, laptops, servers, and network equipment. I managed inventory, vendor coordination, and internal asset tracking while supporting all staff with technical troubleshooting and end-user support across macOS, Windows, and Linux systems. I maintained the company’s internal network, file sharing, backup systems, remote access, and account provisioning, while also documenting system configurations, network topology, and shared resources. This documentation supported business continuity, onboarding, and security audits. Security and operational efficiency were priorities. I implemented best practices in access control, system patching, endpoint protection, and secure backups. I regularly reviewed systems to identify risks and worked proactively to reduce vulnerabilities. I also used Python scripting to automate tasks, streamline reporting, and eliminate repetitive manual work. Key contributions: Independently managed all IT operations for a cloud-integrated startup environment Procured and supported all end-user and infrastructure hardware Resolved internal support issues across teams with minimal downtime Maintained detailed documentation of IT systems and processes Developed automation scripts to increase efficiency and reliability This role established my expertise in technical operations, infrastructure support, system security, and cross-functional collaboration — all of which I carried into the Moody’s acquisition project.
Jun 2017- Jun 2018
IT Engineer
T3Leads . Burbank, California

IT Engineer

I served as a Senior Systems Administrator and Network Security Administrator. I was responsible for securing and maintaining a high-traffic infrastructure across multiple regions. My role involved leading internal security audits, working closely with white-hat teams for penetration testing, and deploying monitoring tools to ensure real-time visibility and threat detection. I coordinated system patching, managed disaster recovery plans, and maintained reliable backups for operational resilience. Additionally, I resolved complex network issues, deployed antivirus and asset management agents across environments, and ensured all systems met security and compliance standards. My work directly supported the stability and scalability of a distributed infrastructure serving thousands of affiliates worldwide
May 2012- June 2017
Systems Administrator
T3Leads . Encino, California

Systems Administrator

T3Leads is the world’s premier online lead generation firm and affiliate network. T3Leads’ expertise is in providing quality payday loan leads, as the go-to pay-per-lead affiliate network for the financial sector. With over 10,000 active affiliates, T3Leads currently operates in the US, UK, Canada, and Australia. As a Senior Systems Administrator & Network Security Administrator at T3Leads, my responsibilities include: Network Security • Ensuring system security, spearheading security audits, and working with the Hi Level White Hackers team for penetration testing • Utilizing security tools to monitor the networks and reporting and responding immediately to security or usability issues and incidents • Writing custom monitoring plugins to ensure system security • Coordinating and installing patches and releases on web applications and development, pre production, and production systems • Diagnosing and resolving network connectivity interruptions, including malware infections, faulty hardware, and configuration issues • Implementing functional backup plans and disaster recovery plans • Scheduling, creating, and verifying backups on a regular and ad hoc basis • Deploying backup, antivirus, monitoring, blade logic, and asset management agents as servers are added into the network • Hands on experience with computer forensics, penetration and vulnerability testing tools, and conducting internal audits, vulnerability scanning, firewall, penetration testing • Install, diagnose, repair, and upgrade all hardware, applications and equipment, including regulation of any software incidents
Oct 2011 - May 2012
Software Engineer
T3Leads . Encino, California

Software Engineer

T3Leads, the leading provider of online lead generation and affiliate network services, specializes in delivering top-notch payday loan leads to the financial industry. With a thriving network of over 10,000 active affiliates, the company operates globally, serving clients in the US, UK, Canada, and Australia. As a PHP Developer at T3Leads, I was responsible for using a variety of technologies to create websites and web applications, and developing user-friendly front- and back-end interfaces using HTML, PHP, CSS, and JavaScript. I was able to work independently with minimal supervision, maintaining a close working relationship with the Executive team. I demonstrated a high level of technical skill, as well as strong interpersonal abilities, allowing me to effectively manage multiple tasks in a fast-paced, dynamic environment.
May 2010- Apr 2011
Legal Counsel
JSC Tsentrobuv Trading House. Moscow, Russia

Legal Counsel

Worked in the company’s legal department, preparing and reviewing commercial real estate lease agreements for properties in Moscow and the Moscow region. Participated as part of a team responsible for legal support of lease transactions, including contract analysis, due-diligence of counterparties, and negotiating terms with landlords. The work was project-based and performed in parallel with my IT responsibilities, combining legal expertise with technical operations to support the organization’s business development and risk management. Key contributions: Prepared and reviewed commercial real estate lease agreements Conducted contract analysis and due-diligence of counterparties Negotiated lease terms with landlords across Moscow and Moscow region Provided legal support for real estate transactions as part of cross-functional team Balanced legal and IT responsibilities in parallel project-based engagement
Apr 2006- Apr 2009
Director
Investment Real Estate Agency LLC. Yurga, Kemerovo, Russia

Director

Led a real estate agency, managing a team of agents and overseeing transactions for both private and corporate clients. Supervised the full transaction cycle — from property selection and client consultation to contract signing. Worked with mortgage providers and partner organizations, and developed investment and shared-construction (equity participation) projects. Ensured legal compliance, due diligence, and high-quality customer service throughout all operations. Key contributions: Managed real estate agency operations and team of agents Oversaw full transaction cycle from consultation to closing Developed investment and shared-construction projects Established partnerships with mortgage providers and financial institutions Ensured legal compliance and quality standards across all transactions
Sep 2001- May 2006
Real Estate Agent, Director
Neboskreb LLC. Yurga, Kemerovo, Russia

Real Estate Agent, Director

Started as a real estate agent and, together with a business partner, secured investors and strengthened the company’s position in the local market. Provided clients with a full range of real estate services, including property sales, purchases, and rentals. Trained new agents and developed service quality standards. Later became the agency’s director and served as President of the Guild of Real Estate Agents of Yurga, where I organized charitable initiatives and supported local orphanages. Also participated in national real estate conferences in Moscow and Saint Petersburg. Key contributions: Built investor relationships and strengthened company market position Delivered comprehensive real estate services for sales, purchases, and rentals Trained new agents and established quality service standards Served as President of the Guild of Real Estate Agents of Yurga Organized charitable initiatives supporting local orphanages Participated in national real estate conferences in Moscow and Saint Petersburg
Apr 2000- Mar 2001
Non-Ferrous Metals Intake Specialist
OKRF Invalidy i deti Chernobylya. Yurga, Kemerovo, Russia

Non-Ferrous Metals Intake Specialist

Accepted non-ferrous metals from the public, identified material types and quality, performed weighing, and calculated purchase value. Responsible for receiving, storing, and transferring materials, as well as handling cash operations. Served as a financially accountable employee. The work was part of a social and charitable program supporting people with disabilities and those affected by the Chernobyl disaster, combining technical expertise with community service. Key contributions: Accepted and processed non-ferrous metals from public Identified material types, assessed quality, and calculated purchase values Managed receiving, storage, and transfer of materials Handled cash operations as financially accountable employee Supported charitable program for people with disabilities and Chernobyl disaster victims
Sep 1999- Mar 2000
Machinist / Lathe Operator
Yurga Machine-Building Plant. Yurga, Kemerovo, Russia

Machinist / Lathe Operator

Worked on a universal 16K20 lathe and two STP-220AP CNC machines. Programmed and operated turning equipment, performed machine setup, and ensured precision control throughout the machining process. Manufactured components for the hydraulic systems of forklifts produced at the plant during that period. Operated the STP-220AP CNC lathe equipped with the NC-210 control system, CSD feed drives, and DELTA main drive. Performed setup, tooling adjustments, and execution of precision turning programs. Read technical drawings, verified dimensions, and ensured machining accuracy. Conducted basic maintenance and troubleshooting while producing parts for hydraulic systems and small-batch components. The universal 16K20 lathe was used for producing single and small-batch parts. Key contributions: Programmed and operated CNC and universal lathe equipment Manufactured precision components for forklift hydraulic systems Performed machine setup, tooling adjustments, and quality control Read technical drawings and ensured dimensional accuracy Conducted maintenance and troubleshooting for production equipment

My Expirience

I specialize in DevOps, cloud platforms, and infrastructure automation, with hands-on experience in AWS, Azure, and hybrid on-prem systems. I’ve supported development and production workloads across Windows, macOS, and Linux, focusing on automation, reliability, and cost efficiency. My work includes designing infrastructure for global teams, building CI/CD pipelines, and transforming legacy environments into cloud-native platforms.

A career highlight was leading Praedicat’s infrastructure transition during its acquisition by Moody’s. As the sole technical lead, I planned and executed the data center decommissioning, cloud migration, and platform consolidation — achieving zero downtime, reducing costs, and accelerating adoption of cloud practices.

I build automation with Python, Ansible, and shell scripting to cut manual tasks, strengthen monitoring, and improve response times. Security is central to my approach, from IAM policy design to endpoint hardening and compliance reviews.

Collaboration and clear communication define my style — aligning IT and DevOps practices with business goals. I’m now seeking opportunities to help teams deliver reliable, observable, and secure systems through DevOps-driven modernization.